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May 3, 202512

Why Push Notifications Beat Email in Driving Repeat Sales

Why Push Notifications Beat Email in Driving Repeat Sales

Why Push Notifications Beat Email in Driving Repeat Sales

Email marketing has been a fundamental strategy for retaining customers in eCommerce, but the landscape is shifting. Push notifications now provide a quicker and more direct method to re-engage customers. With their rapid delivery, increased visibility, and immediate click potential, push notifications are proving to be more effective than email in driving repeat sales across various engagement metrics.

Comparison chart of email vs push open rates
Push notifications see up to 7x higher open rates than emails.
  • Immediate Visibility: Push alerts appear directly on a user’s lock screen.
  • Higher Open Rates: Emails average 20%—push notifications often exceed 60%.
  • Frictionless Engagement: One tap takes the user straight to your offer or product.
  • Behavior-Based Triggers: Send messages based on real-time actions like cart abandonment.
  • No Spam Folders: Push bypasses inbox filters and email fatigue entirely.

When Push Wins Over Email

Flash Sales

Push is instant—perfect for limited-time promotions.

Abandoned Carts

A quick nudge via push brings users back while interest is still high.

Replenishment Reminders

Prompt users to restock based on past purchase behavior.

Order Updates

Keep customers informed without clogging their inbox.

"

After switching to push for cart reminders, our repeat purchases increased by 28% in just two weeks. We had no idea email was underperforming that much.

Leo Martinez, Owner of GlowGuard

How to Set Up a High-Converting Push Strategy

Quick Push Notification Playbook

1

Segment Your Audience

Group users by behavior, geography, or purchase history.

2

Automate Key Journeys

Trigger push notifications on key events like abandoned carts or new arrivals.

3

Use Clear, Actionable Copy

Keep it short, relevant, and tap-worthy. Emojis and urgency help.

4

Test Timing and Frequency

Find the balance—too few is a missed opportunity, too many is annoying.

Upgrade Your Retention Tactics

Start using push notifications with your Shopify app and watch your repeat orders climb. No code required.

Get Started with Push

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